Privacy Policy

Shorter's Privacy Policy

Last updated: 2023-09-12

This Privacy Policy describes how Shorter ("Company", "we", "our", or "us") collects, uses, and shares information about you when you access or use our website, (the "Website") or otherwise engage with us.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our services, to communicate with you, or to make our services better. We collect the following types of information:

  1. Contact Information that you provide (e.g. email address) if you register for an account or use our contact forms.
  2. Usage Information about your use of our Website, including your browser type, operating system, IP address, pages viewed, links clicked, and time spent on pages.
  3. Cookies, which are text files placed on your device, or similar technologies to identify your browser or device and understand how you use our Website.

How We Use Information

We use your information for the following purposes:

  1. Provide, maintain, improve, and develop our Website and services
  2. Send you technical notices, updates, security alerts, invoices, and other support communications
  3. Provide customized content and information relevant to your interests
  4. Respond to your comments, questions, and requests, and provide customer service
  5. Communicate with you about products, services, offers, promotions, and events
  6. Monitor and analyze trends, usage, and activities relating to our Website

How We Share Information

We do not sell or rent your personal information to third parties. We share information about you only as necessary for us to provide our services and as described below:

  1. Third Party Service Providers. We may share your information with third party companies who perform services on our behalf, such as data analytics, payment processing, customer support services, email delivery services, and more. These companies are authorized to use your personal information only as necessary to provide these services to us.
  2. As Required by Law. We may disclose your information if required to do so by law or in response to a valid legal request from a competent authority.
  3. Other Disclosures. We may also disclose your information if necessary to establish, exercise, or defend our legal rights.

Your Choices & Rights

You may request deletion of your personal information and account by submitting a request via our contact form. Please note that in some cases we may be unable to fully comply with your request, such as if we need to keep some of your information for record keeping purposes. However, we will endeavor to comply with your request as fully as possible.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the communications. Note that you cannot opt out of receiving certain operational communications such as account statements or updates to features of our Website or services.

The use of cookies and similar technologies for interest-based advertising by third party ad networks is subject to regulation by the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). You may submit requests relating to such technologies as outlined in those laws.

Contact Us

If you have any questions about our privacy practices or this policy, please contact us at: Shorter's Contact Information

Changes to this Policy

We may modify or update this Privacy Policy from time to time. We will post any Privacy Policy changes on this page and indicate the effective date of the change. Your continued use of our Website or services after any changes constitutes acceptance of the revised Privacy Policy.